Privacy Policy
Privacy Policy for ScorpForce
Last Updated: 1st April 2025
1. Introduction
Welcome to ScorpForce, operated by Scorpion Express Pvt Ltd (“Company,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ScorpForce mobile application (the “App”) and related services.
2. Information We Collect
Personal Information: We may collect personal information such as your name, email address, phone number, and any other information you provide when you create an account or contact us for support.
Usage Data: We automatically collect certain information about your device and usage of the App, including IP addresses, browser type, operating system, referring URLs, pages viewed, and timestamps.
CRM & Complaint Data: When you use our CRM and complaint management features, we collect data such as customer details, complaint descriptions, and follow-up actions.
3. How We Use Your Information
We use the collected information to:
Provide and maintain the App’s functionality (e.g., CRM, complaint tracking).
Personalize user experiences and improve our services.
Communicate with you regarding updates, maintenance notices, promotional offers, and support.
Analyze usage trends to improve the App’s performance and features.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:
Service Providers: With vendors or contractors who help us manage or provide services (e.g., hosting, analytics, customer support).
Legal Compliance: If required by law or in good-faith belief that such disclosure is necessary to comply with legal obligations, protect rights and safety, or respond to government requests.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
5. Data Security
We take reasonable measures to protect your data from unauthorized access, disclosure, or destruction. However, please note that no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to access and update your personal information by logging into your account or contacting us at [support@scorpionexpress.com].
You can opt out of receiving promotional emails by clicking the “unsubscribe” link in the email or contacting us at any time.
7. Children’s Privacy
Our services are not intended for individuals under 13 years of age (or the relevant age of majority in your jurisdiction). We do not knowingly collect or solicit information from minors. If you believe a minor has provided us with personal information, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and will be effective as soon as it is accessible. We encourage you to review this Policy periodically.
9. Location Data Usage
We value your privacy and want to be transparent about how we use location data in our app.
Our app collects GPS location data for specific work-related purposes. Here's why we need this information:
1. Attendance Tracking: We use your GPS location to confirm when and where you mark your attendance. This helps ensure accurate and fair attendance records for all company users.
2. Meeting Location Verification: If you attend a meeting on behalf of the company, we use location data to verify the meeting location. This allows the company to maintain transparency and records of client or field visits.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at Email: Info@scorpiongroup.in
Phone: 1800 22 1945
Address: Scorpion Express Pvt Ltd, 610, Shah & Nahar Industrial Estate, Dr.E.Moses Road,Worli, Mumbai,INDIA – 400 018.