top of page

Privacy Policy – ScorpX

Effective Date: 19/06/2025

 

Scorpion Express Pvt. Ltd., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application "ScorpX".

1. Data Collected and Purpose

We collect certain types of information to provide and improve our services:

  • Personal Information: Such as name, phone number, email, and company details for registration, customer support, and communication purposes.

  • Usage Data: Information about your interaction with the app to improve functionality and performance.

  • Device Information: Including operating system, unique device identifiers, and network details for security and compatibility.

2. Image Information (Photos and Videos)

Our app may request access to your camera and storage to:

  • Upload proof of delivery, vehicle condition, documents, etc.

  • Capture photos or videos required for operational workflows.

These files are securely stored and used solely for service-related purposes.

3. Delete Information

You may request deletion of your personal data by contacting us at support@scorpiongroup.in. We will process your request within a reasonable timeframe, subject to any legal obligations to retain data.

4. Delete App Account

To delete your account and associated data, please email us at support@scorpiongroup.in with your registered contact details. Deletion will be confirmed within 7 working days.

5. Information Collection and Use

All data collected is used strictly for:

  • Providing logistics services (Booking, Delivery/Scanning and Tracking)

  • Improving user experience

  • Addressing support requests

  • Regulatory and internal compliance

We do not sell or rent your personal information to third parties.

6. Cookies

Although cookies are more relevant to websites, our app may use mobile equivalents such as local storage or analytics identifiers to:

  • Retain user settings

  • Improve app performance

  • Analyze usage behavior

7. Service Providers

We may employ third-party companies and individuals to:

  • Facilitate our services

  • Provide app-related services

  • Analyze usage data

These providers have access to your data only to perform these tasks and are obligated not to disclose or use it for other purposes.

8. Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under this policy shall be subject to the jurisdiction of courts in Mumbai, Maharashtra, India.

10. Children’s Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us for deletion.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be notified through app updates or direct notices. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Scorpion Express Pvt. Ltd.
Email: support@scorpiongroup.in
Phone: 1800221945
Address: 404 Shah and Nahar Dr E Moses Road Worli Mumbai  Maharashtra India 400018 

bottom of page